FAQ

Frequently asked questions

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Tech PackManufacturingSamplingWholesaleComplianceLogistics

Tech Pack

What is a tech pack and why do I need one?

A tech pack is a complete technical document factories use to manufacture your design. Without one, you'll get unpredictable results, MOQ premiums, and quality issues.

How much does a tech pack cost in 2026?

Standard pricing ranges from £150 (basic single-style) to £500+ (technical multi-piece). Fabrickly's tiers start at £350 Basic, £280/style Pro, custom for collections.

How long does it take to make a tech pack?

Fabrickly delivers in 7 days for Basic and Pro. Includes brief call, draft, internal QC, and 2 revision rounds. Rush (3–4 days) available for an additional fee.

Will my tech pack work with any manufacturer?

Yes. Fabrickly tech packs are factory-agnostic. Industry-standard layouts that any competent manufacturer can read and quote against.

Do you offer 3D rendering?

Yes for an additional fee. Static 3D renders from £80, animated turntables from £150.

Can I see a sample tech pack?

Yes — request a redacted sample and we'll send a 12-page PDF showing the format we deliver.

Do you sign NDAs for tech pack work?

Yes. Mutual NDAs standard. Send yours or use ours.

What format do you deliver in?

Native Adobe Illustrator (.ai) source files plus a print-ready PDF. Excel BOMs, .png references on request.

What if I need revisions?

Two rounds free, additional rounds invoiced at half the line-item fee.

What's the difference between a tech pack and a spec sheet?

A spec sheet is a single page with measurements. A tech pack is the full document — flats, BOM, construction, colorways, care, packaging — typically 8–20 pages.

Manufacturing

What's your minimum order quantity?

50 pieces per style. Mix sizes/colorways within that 50.

Where do you manufacture?

Bangladesh and China — both Sedex/BSCI audited. Specialty technical routes to China; volume cut-and-sew typically Bangladesh.

How long does production take?

8–12 weeks from approved sample to bulk delivery. Rush available.

Can you handle fabric sourcing?

Yes — we source against your spec or recommend equivalents from our pool. We can also work with fabric you nominate.

Do you make samples before bulk?

Always. Bulk doesn't start without a signed-off PPS (pre-production sample).

What payment terms do you offer?

30/70 first order, Net 30 standard, Net 60 for established accounts.

How do you handle quality control?

In-line QC during cutting and sewing, plus AQL 2.5 final inspection before shipping. Reports shared with each PO.

Can I visit the factory?

Yes — Bangladesh and China visits arranged with notice. We cover local logistics; you cover travel.

Do you ship internationally?

Yes — UK, USA, EU as standard, others on request. DDP available for UK.

What if there's a defect?

AQL inspection should catch most. For escapes: free replacement on the next PO, or refund pro-rata.

Do you have ethical certifications?

Sedex, BSCI, WRAP, OEKO-TEX, GOTS. Audit reports available on request.

Can you work with my existing tech pack?

Yes. Send it; we'll review, quote against it, or flag issues for revision.

Sampling

How much does a sample cost?

T-shirts/basics from £180. Mid-complexity (hoodies, dresses) from £280. Complex (knit/swim/outerwear) from £450.

How long does sampling take?

7 days first sample, 14 days total including a revision round.

How many revisions can I have?

One round included; additional rounds invoiced at half the sample fee.

Do you handle fabric sourcing for samples?

Yes — we source from our pool or against your nomination.

What if I don't have a tech pack?

We can build one as part of the sample order: add £350, deliver tech pack + sample together in 14 days.

Will you sign an NDA?

Yes — mutual standard.

How is the sample shipped?

DHL tracked. UK 3–4 days, USA 4–5 days, EU 2–3 days.

Are sample fees credited against bulk?

Yes — 100% credits against the first bulk PO of that style. No expiration.

Wholesale

What's the minimum wholesale order?

6 pieces per style. Mix sizes/colorways within that 6.

What payment terms do you offer wholesale buyers?

First order prepaid (TT/card/Wise). Subsequent: Net 60 available with credit check.

How quickly do you ship wholesale orders?

Pick & pack 2–3 working days, then 5–10 day transit.

What's your wholesale return policy?

Defects: full refund or replacement. Other returns: case-by-case, unopened, within 14 days.

Can I get exclusivity?

Yes — territory and channel exclusivity available on volume commitments.

Do you offer customisation on wholesale stock?

Private label re-branding (your tags, your packaging) standard. Construction changes route through custom manufacturing.

Can I see samples first?

Yes — approved buyers can order sample packs at cost, credited to first bulk.

How long does wholesale account approval take?

24 hours for complete applications M–F.

Compliance & Ethics

What does Sedex certification mean?

Sedex (Supplier Ethical Data Exchange) audits worker welfare, hours, pay, health & safety. We hold SMETA 4-pillar audits, refreshed annually.

What is BSCI compliance?

Business Social Compliance Initiative — a code of conduct for responsible supply chains. We're audited at Grade A.

Are you WRAP certified?

Yes — Worldwide Responsible Accredited Production. Gold certification at our Bangladesh facility.

What is OEKO-TEX 100?

A certification proving textiles are free from harmful substances. All standard-product fabrics are OEKO-TEX 100 certified.

Are you GOTS certified for organic textiles?

Yes — Global Organic Textile Standard. Available for organic cotton lines, certificate per-PO on request.

How do you ensure fair worker pay?

All facility workers paid above local living wage benchmarks. Wages published in annual transparency report.

Logistics & Shipping

How long does shipping to the UK take?

5–10 working days from finished goods. DDP shipping handles customs, duty, VAT.

How long does shipping to the USA take?

10–14 days east coast, 12–16 days west coast. DDP available for orders over $5K.

How long does shipping to Europe take?

4–8 days intra-EU. Duty-paid invoicing standard.

Do you handle customs and duties?

DDP shipping includes all customs/duty/VAT. Quotes are inclusive of these unless specified FOB.

What is DDP shipping?

Delivered Duty Paid — goods arrive at your door with all taxes paid. No port runs, no surprise invoices.

Are lead times by destination different?

Production lead time is the same. Shipping varies: UK fastest, USA West longest.

How are goods packaged?

Standard: poly bags + master cartons. Premium retail packaging (custom boxes, tissue, branded inserts) available at cost.

What's your returns policy?

Defects: full refund or replacement. Other: case-by-case within 14 days unopened.

Still have questions?

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